ZIK Order Assistance

We're here for you!
If you need assistance or have questions about your past or future orders, don't hesitate to contact us. Our customer support team is ready to help you every step of the way.

Call our Customer Support and we'll get back to you right away!

We're here to provide detailed information on products, shipping, returns, and more. Want to track the status of your shipment? Or simply need advice on which product to choose?
Call 📞  0883950582 , we're here for you.

*Our customer support is available Monday to Friday, 9:30 am to 6:00 pm.
Alternatively, for any information you can write to us by email at the following address: support@zikhome.com



Assistance From Italy to Italy
We're proud to be an Italian company and to provide support directly from Italy. We understand your needs and are here to meet them. Speak to us in Italian, without external intermediaries.

After-Sales Support

Our commitment to you doesn't end with your purchase. We offer comprehensive after-sales support. If you have any questions or need assistance after receiving your product, don't hesitate to contact us.
We're here to simplify your shopping experience and ensure every experience with us is positive. Don't hesitate to contact our customer support team at 0883 950582. We are ready to listen to you and resolve any of your needs.

Coupon Codes and Promotions

Below, you'll find important information on how to use discount codes and participate in our promotions.

THE coupon codes Coupons received via the Thank You Card or by subscribing to our newsletter are valid exclusively for ZIK Home newsletter subscribers. To ensure the coupon code is valid, be sure to log in to your member's area before completing your order.

THE coupon codes They are valid only once and can be used on orders over €100.

Terms of Use:

THE Coupon codes cannot be combined with each other. However, they can be combined with any discounts or promotions already set directly on the product.

Make sure you enter the coupon code During the checkout process, before confirming your order. Once your order is confirmed, no further discounts can be applied. Discount codes have a specific expiration date. Always check the expiration date indicated on the coupon or in the promotional communication.

ZIK home reserves the right to change or revoke discount codes at any time without notice.

The Promotions , including percentage discounts, special offers, and bundles, are subject to specific terms stated during the promotion itself. promotions They are valid only for the specified period and cannot be applied beyond the expiration date.

ZIK home reserves the right to modify or discontinue the promotions at any time without notice.

Someone promotions may require you to use a promotional code during checkout, while others will be applied automatically.

General Conditions:

The promotions They cannot be combined, unless otherwise specified.

Discount codes and promotions They are not retroactive and cannot be applied to orders already placed; they are not transferable and cannot be redeemed for cash; they may be subject to quantity limitations or restrictions on use, such as applicability only to certain products or categories.

If you return a product purchased at a discount, the refund will be calculated based on the price actually paid.

ZIK home reserves the right to revoke or modify the discount codes or the promotions in case of improper or fraudulent use.

About the company


Headquarters: Contrada Curatoio, 30H industrial area - 76125 Trani (BT), Italy

Company registration, tax code and VAT number: 07940510725 - REA: BA-592833 - Share capital: 10,000.00 euros fully paid
Tel: +390883950582 - Email: support@zikhome.com